Reference

Privacy Policy – How We Handle Your Information

We collect and protect the information you share when you open an account, deposit through bKash, Nagad or Rocket, and play on f111.

Account data securedPayment details encryptedCookie notice shownRetention periods statedContact path for data requests
f111 Privacy Policy – How We Handle Your Information
DATA ENQUIRIES

How to Reach Us About Privacy or Your Data

If you want to see what information we hold, request a correction, ask for deletion where the law allows, or raise a privacy concern, contact us through any of these channels. Our team will respond to data requests within the timeframe set by local regulation and confirm the action we take.

Live chat Open the chat bubble in the bottom corner of any page and tell the agent you have a privacy or data question; they will verify your account and either answer directly or escalate to our data-protection contact.
Email support Send your data request or privacy question to the support email shown in your account dashboard; include your registered phone number so we can confirm your identity before releasing or changing personal information.
Account settings Log in, tap your profile icon, then Privacy & Data to view a summary of the information we store, download a copy of your transaction history, or opt out of promotional messages.
PROTECTION LAYERS

How We Secure and Manage Your Information

We encrypt payment and account data during transmission, limit internal access to personal records, monitor for suspicious login attempts, and review our security practices regularly. You control who can see your gameplay stats and whether we send promotional messages; those settings live in your account dashboard.

Data encryption

Every deposit and withdrawal through bKash, Nagad or Rocket passes through SSL-encrypted channels; your payment identifiers are tokenised so we never hold your full wallet credentials in plain text.

Cookie management

We use session cookies to keep you logged in and analytics cookies to understand which lobby sections get the most traffic; you can block or delete cookies in your browser, though login and some features may not work without them.

Account access logs

Each time you log in we record the device type, IP address and timestamp; if we see a login from a new location or device we may ask for SMS confirmation to make sure it is really you.

Retention and deletion

Active accounts and their transaction records remain on file; if you close your account we keep the minimum data local law requires for audit and dispute periods, then securely delete the rest.

Privacy Policy Questions from Bangladesh Players

We collect your name, email, phone number, date of birth, payment identifiers for bKash, Nagad or Rocket, and device details to verify your identity, process transactions, and keep your account secure.

We share data with payment processors, game providers, and fraud-prevention services to run the platform; we do not sell your information, and we only release it to legal authorities when required by law.

Log in, go to account settings, then Privacy & Data to download your transaction and gameplay history, or contact support via live chat or email to request a full data export.

Yes; contact support to close your account, and we will delete your data after the retention period local law requires for audit, dispute resolution, and anti-fraud purposes.

We use cookies to remember your login, analyse site traffic, and personalise content; you can disable them in your browser, though some features like staying logged in may not work.

We store encrypted payment identifiers to process deposits and withdrawals, but we never save your wallet PIN, password or full account credentials; those stay between you and your mobile-money provider.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.